How to become a better manager by building trust?

One of the key success factors for implementing an enterprise social network, collaboration platform or social intranet is the support from the executive management.  Whilst you might have found a (financial) sponsor for your project, it does not always translate into actual use of the platform by the sponsor. However, if Continue Reading

What to consider for a relaunch of your corporate website

There comes a time when every company needs to think about its corporate website. ‘STOP’, I hear you say. ‘Isn’t this 2014 we live in? Corporate websites are so 90s!’ I agree. Looking at corporate websites of many large companies you could easily get the feeling that we are still Continue Reading

Changing one mind at a time: Influencing behaviour in legal KM projects

Together with co-author Shimrit Janes we published an article in the Ark Group’s latest publication called Legal Knowledge Management: Insights and Practice (link to the TOC and a sample). The article looks at crucial success factors of such change projects, but zooms in on the most daunting task: influencing people and Continue Reading