Change or be changed!

Crumbling infrastructure - change or be changed

There is a lot of talk about how 20th century organisations need to change to be successful in the 21st century. And when we say organisations need to change, we actually mean people, as they make up and shape organisations. Change is a process, not an event Change is a Continue Reading

Introduction of social tools in the enterprise

We just published an article (in German) in the Community of Knowledge called ‘Einführung von sozialen Technologien im Unternehmen – Erfolgsfaktor Mensch‘. It looks at a variety of barriers to introducing social tools in the enterprise and presents strategies on how to overcome them. In particular, it focuses on how human Continue Reading

Should knowledge retention be high on organizations’ agenda?

[ I originally published this post on the Headshift blog in 2008. ] Yesterday I stumbled across a post by Gordon Ross of Thoughtfarmer talking about a client where 50% of its staff is eligible to retire in the next eight years. What a massive brain drain! But we don’t even have Continue Reading