A change tactic for helping your executive management to work out loud

UN Security Council

Summary: In this post I present a change tactic to help executive management see the value of their company’s enterprise social network without risk and time commitment. Many employees only know the name of their CEO and that he probably earns lots of money. That is not much to trust Continue Reading

Changing one mind at a time: Influencing behaviour in legal KM projects

Together with co-author Shimrit Janes we published an article in the Ark Group’s latest publication called Legal Knowledge Management: Insights and Practice (link to the TOC and a sample). The article looks at crucial success factors of such change projects, but zooms in on the most daunting task: influencing people and Continue Reading

From knowledge management to knowledge networking

This presentation, given at the Legal KM Conference in London in May 2013, talks about these changes and challenges of introducing an enterprise social network in a professional (legal) environment and particular workstreams of a change acceleration programme. In the past, knowledge was treated as just another company asset, that Continue Reading

Introduction of social tools in the enterprise

We just published an article (in German) in the Community of Knowledge called ‘Einführung von sozialen Technologien im Unternehmen – Erfolgsfaktor Mensch‘. It looks at a variety of barriers to introducing social tools in the enterprise and presents strategies on how to overcome them. In particular, it focuses on how human Continue Reading

Second-wave adopters are coming! Are you prepared? Part II

[ I originally published this post on the Headshift blog in 2009. ] This is the 2nd part of a blog post looking at user adoption. Overview of barriers to introducing Enterprise 2.0 and user adoption Scrutinizing barriers to user adoption Thoughts on how to attract second-wave adopters In the first post Continue Reading